Materials:
– Heavy Blend
– 8 oz/yd² | 60% Polyester / 40% US Cotton
Features:
– Heavy Blend features a cozy, brushed interior and an extensive color palette across a variety of
silhouettes
– 1×1 rib with spandex for enhanced stretch and recovery
– Classic fit, seamless body
– Safety Green is compliant with ANSI – ISEA 107 high-visibility standards
– High-performing tear-away label; transitioning to recycled material
– Fiber content varies by color, see color list for exceptions
– Made with OEKO-TEX certified low-impact dyes
Return & Refund Policy
By placing an order through [sc name=”store”][/sc], you agree to the terms below. We set these policies to ensure that you are fully aware of our return and refund procedures. These policies apply to the (United States) country.
A. 30 DAY RETURN POLICY
We have a 30-day return policy. This means you can request a return within 30 days of receiving your order. In order to be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
B. HELP! I CAN’T FIND MY RETURN LABEL
Don’t worry—our packages don’t include return label. Just reach out to [sc name=”email”][/sc], and we’ll help you place your return or exchange.
C. RETURN PROCESS
To start a return, you can contact us at [sc name=”email”][/sc]. Please include the following information in your return request:
+ Order number and full name
+ Proof of purchase (Order information Screenshot)
+ Reasons for return
+ To make the process as smooth as possible, please attach a video or photo of the defective or damaged product as proof for a refund or replacement.
Once we received and confirmed your return (usually within 24 hours of receipt), you’ll receive an email confirming that your return is complete. If there is a refund, it will be issued within 14 days. Please note that, relying on your bank or credit card company will take another 3-5 working days for the credit to be credited to your account.
D. DAMAGED AND WRONG PRODUCTS OR ISSUES
We only support exchanges for products that are defective, incorrectly shipped, or have the wrong size compared to your order. If you need to request an exchange, please contact us at [sc name=”email”][/sc].
E. EXCHANGES
We only exchange damaged, wrong products, wrong size, or defective products. If you need to exchange an item, don’t hesitate to contact us at [sc name=”email”][/sc].com
– Customers do not need to pay the return shipping cost for defective products.
F. REFUNDS
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, it will be issued within 14 days and you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
G. CANCELLATIONS
If you wish to cancel your order, please do so within 12 hours of placing the order to receive a full refund. After this period, the order may no longer be cancellable, depending on the processing status of the production department.
Before placing an order, please make sure to fill in the correct address, accurate to the street and house number, so that you can accurately receive the package in time. If the delivery address is wrong and the delivery is unsuccessful, the customer will bear the corresponding loss. Thanks for your kind understanding.
H. CONTACT US
Address: [sc name=”address”][/sc]
Email us: [sc name=”email”][/sc]
Business Days: Monday – Saturday
Hours: 8:00am – 7:00pm (EST)
| Payment methods |
Country |
Visa, Mastercard and American Express (credit/debit cards
and prepaid cards – via Paypal) |
Worldwide |
Buy now, pay later: Afterpay/Affirm/Klarna (via
Paypal) |
United States* |
Note:
All of your online transactions must be associated with a billing address. Make sure that the billing address
mentioned during your purchases corresponds to that of your credit card (as registered with your bank or other
credit card issuer) or that associated with your prepaid card.
*Currently, Buy Now Pay Later transaction is only available in the US. European customers will soon be able to use
this form of payment. Please check further information about the Buy Now Pay Later transaction here.
Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by
these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged
pursuant to a California Finance Lenders Law license.
While we want every order to be perfect, mistakes can happen occasionally. We can offer reproductions and refunds for your orders if there are order mistakes. If you are submitting a reproduction or refund request, please include photo evidence of your product in your order.
Cases where we cover the Reprinting cost (Reproductions) or Refunding:
- Faulty printing: In the event of issues such as blurry printing, color loss, or distortion not in line with the designed sample, …
- Spelling errors on the shirt: If there are any spelling errors on the product, we will take responsibility and assist with exchanges or returns.
- Incorrect color delivery: If the product is delivered in a different color from the placed order, customers have the right to request an exchange at no additional cost.
- Strange color stains on the shirt: If there are any issues related to unwanted color stains on the product, we will accept exchanges.
- Other errors originating from our products or services: We will review and resolve any other error cases originating from our products or store services to ensure customer satisfaction.
- The product in your order is broken or damaged during transit.
- You receive the wrong product in your order.
- The order is lost in transit, and the initial shipping address was correct.
If the goods delivered to you fall under one of the criteria noted above, please follow below steps to request from our customer service:
- You must submit a request for a return within 30 business days after you receive your goods.
- After 14 business days, no return will be accepted. Also, if goods are returned prior to submitting your request, those goods are forfeited.
- Please note that customers are responsible for return shipping labels. We will send you return instructions separately by email.
- You must submit a request for a return within 14 business days after you receive your goods.
- It will take approximately 5-10 business days to process your refund.
Products are designed and manufactured according to customer specifications. Therefore, we cannot accept or support returns in the following cases:
- Incorrect print selection for the product.
- Choosing an inappropriate size for personal needs.
- Spelling errors or incorrect information provided by the customer. (for custom products)
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